Security & privacy
Your data security matters to us
We take care to protect the privacy of our customers, visitors and users of our products, at events, over the phone, through email, through our websites and social media platforms.
How we deal with personal data protection
360 Lifecycle is committed to protecting the privacy and security of your personal information in accordance with the UK GDPR and Data Protection Act 2018 (“Data protection legislation”) and any replacement legislation which may come into effect.
Specific security features
How do we collect information from you?
- Complete an online contact form
- Speak to us on the telephone
- Provide information via email or post
- Make a payment (including via cheque, BACs, direct debit etc)
- Sign a contract
- Complete a survey
- Sign up to receive marketing material
- Testimonials
- Face-to-face events
What type of information is collected from you?
- Name
- Address
- Email address
- Telephone number
- Enquiry details
- Credit/debit card information; including bank details for direct debit payers
- Testimonials
- Voice recordings of telephone calls made to the Service Desk
How long is information kept?
We review how long we keep personal information on a regular basis.
In other areas of the business, we hold your personal information on our systems, only for only as long as is necessary for the relevant activity, or as long as is set out in any relevant contract or agreement you hold with us.
